Q:What is your customs guarantee? Answer 
A:Our shipping takes only 7-10 business days and is guaranteed. That means guaranteed through customs and guaranteed delivery to your door! You don't need to worry about customs seizure or insurance because we guarantee it; we will reship once at our expense.
 
We understand your concerns regarding the matter but, I would like to inform you that 99% of our customers receive their packages with no hassles. In off chance that there is a problem we will reship once at our expense.
 
In order to guarantee a secure route through customs and avoid high import taxes and duties, we pack our bags in a special way. We also mark the package at a low value and we ship only small quantities.
 
We hope you find this to be the building blocks of a long standing relationship with us.
 
Q:How do I return for a refund or exchange? Answer
 
A:In order to process your return you must send us an email with the details of your order and the items you would like to return.In order to process a replacement or refund you must return the items you received at your expense and provide a tracking number.We do not charge re stocking fee.
 
Q:What are the return, exchange, refund policies? Answer
 
A:We offer a full money back guarantee on all designer replica handbags returned within 7-10 days of receipt. This refund does not include the cost of shipping. Please include all the original packing, material, merchandise, and any included accessories in your package. (ie. locks, keys, straps, boxes..) Uppon receipt of your return we will inspect your item along with reading your descriptions. Please remember we only accept defective merchandise or wrong merchandise shipped ONLY. We also guarantee that our designer replica handbags will not be seized by customs. If a customs officer seizes your Louis Vuitton replica handbags we will replace them once. Refunds are issued in the same form in which the original payment was made and may take up to 15 business days after the receipt of goods.

Q:What if i have bought something, but i do not want it then? Answer 
A:We are appreciate such thing would not happen. And if it happens before delivery, first, please contact us through email. Then we will  refund you the money you pay, but you should pay the 8% of the whole order. Because we are charged 8% by our bank as the service charge.